Terms of Service

Last updated: 02/01/2026

These Terms of Service (“Terms”) govern your use of the website operated by [Your Business Name] (“we”, “us”, “our”) and the purchase of products through our WooCommerce store.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, you must not use our website or services.

1. About Us

Email: info@rakleworks.com
Business Name: Rakle Works
Country: United Kingdom

2. Eligibility to Use Our Website

By using this website, you confirm that:

You are at least 18 years old, or

You are using the site with the permission of a parent or legal guardian

You agree to provide accurate and complete information when placing an order.

3. Products & Services

We sell:

Digital products (downloads or online content)

Physical products

Custom or personalised products

All product descriptions are provided in good faith. Minor variations in colour, size, or appearance may occur.

4. Orders & Contract Formation

When you place an order:

You are making an offer to purchase the product(s)

A contract is formed only when we confirm your order by email

We reserve the right to refuse or cancel orders for reasons including:

Product availability

Errors in pricing or descriptions

Suspected fraud or misuse

5. Prices & Payment

All prices are shown in GBP (£) unless stated otherwise

Prices include VAT where applicable

Payment must be made in full at checkout

Payments are processed securely via WooCommerce and third-party payment providers. We do not store full payment card details.

6. Digital Products
   Access & Delivery

Digital products are delivered electronically once payment is confirmed.

By purchasing digital content, you:

Consent to immediate delivery

Acknowledge that your 14-day cancellation right is lost once access or download begins

Refunds for digital products are governed by our Refund & Returns Policy.

7. Physical Products

Physical products are shipped to the address provided at checkout.

Delivery times are estimates and not guaranteed. We are not responsible for delays outside our control.

Your cancellation and return rights are explained in our Refund & Returns Policy.

8. Custom / Personalised Products

Custom or personalised products are made specifically to your requirements.

These products:

Are exempt from the 14-day cancellation right

Are non-returnable unless faulty

This does not affect your rights under the Consumer Rights Act 2015.

9. Faulty Goods

Nothing in these Terms limits your statutory rights.

If a product is faulty, not as described, or not fit for purpose, you are entitled to a repair, replacement, or refund in accordance with UK law.

10. User Conduct

You agree not to:

Use the website for unlawful purposes

Attempt to gain unauthorised access to our systems

Upload malicious code or content

Infringe our intellectual property rights

We may suspend or terminate access if these Terms are breached.

11. Intellectual Property

All content on this website, including text, images, logos, and digital products, is owned by or licensed to [Your Business Name].

You may not copy, reproduce, distribute, or resell any content without our written permission.

12. Limitation of Liability

We are not liable for:

Indirect or consequential losses

Loss of profit, data, or business opportunities

Our liability is not limited where it would be unlawful to do so, including for death or personal injury caused by negligence.

13. Privacy & Data Protection

We process personal data in accordance with UK GDPR and our Privacy Policy.

By using our website, you consent to such processing.

14. Third-Party Services & Links

Our website may include links to third-party services. We are not responsible for their content, policies, or practices.

15. Changes to These Terms

We may update these Terms to reflect legal or business changes.

The version published on our website is the current version and applies from the date shown above.

16. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact Us

If you have any questions about these Terms, please contact us at:

Email: info@rakleworks.com
Business Name: Rakle Works
Country: United Kingdom